Information we collect
Information you give us: your name, phone number, email address, city or ZIP code, vehicle details, preferred date and any message you send through the quote form, by phone, text or email.
Information collected automatically: pages visited, device and browser type, approximate location based on IP address, and how you arrived at the site. This is collected with cookies and similar technologies when analytics or advertising tools are enabled.
Online booking is handled by a third party booking provider. Information you enter there is also subject to that provider’s privacy policy.
How we use information
To reply to quote requests, schedule and perform services, send appointment confirmations and reminders, and provide customer support.
To understand how visitors use the site and to measure and improve our advertising.
To comply with legal obligations and protect against fraud or abuse.
Sharing
We do not sell your personal information.
We share information only with service providers that help us run the business, such as email hosting, website hosting, booking software, analytics (Google Analytics) and advertising platforms (Google Ads, Meta). They may use cookies to collect information about your activity across websites over time.
Mobile phone numbers and text message opt in data are never shared with third parties or affiliates for their marketing purposes.
Text messages
If you text us or agree to receive texts, we use your number to communicate about your quote or appointment. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.
Do Not Track and Global Privacy Control
Browsers handle Do Not Track signals inconsistently, so the site does not change its behavior in response to them. When your browser sends a Global Privacy Control signal, the site does not load the Meta Pixel and tells Google tags not to use your data for ad personalization.
Your choices
You can ask to review, correct or delete the personal information we hold about you by contacting ClariteDetail, claritedetail@claritedetail.com, (949) 342-6410. You can block or delete cookies in your browser settings, and opt out of personalized Google ads at adssettings.google.com.
Data retention and security
We keep quote and customer records only as long as needed for the purposes above and for legal, tax and accounting requirements. We use reasonable safeguards, including encrypted connections, to protect information.
Children
This site is not directed to children under 13, and we do not knowingly collect their personal information.
Changes and contact
We may update this policy and will change the date below when we do. Questions: ClariteDetail, claritedetail@claritedetail.com, (949) 342-6410.
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